Texas Mutual Insurance Company - Providers of Workers' Comp Insurance

Claim Administration Contact Information

The following claim administration contact information complies with Rule 124.2(n). Use the links to the left to browse the rest of our website for more information, resources and services.

Claim adjustment

Texas Mutual Insurance
Attn: Claim Services
P.O. Box 12029
Austin, Texas 78711-2029
Phone: (888) 53-CLAIM
(888-532-5246)
Fax: (512) 224-3889
Email: claims@texasmutual.com

Coverage verification

Texas Mutual Insurance
Attn: Claim Services
P.O. Box 12029
Austin, Texas 78711-2029
Phone: (888) 53-CLAIM
(888-532-5246)
Fax: (512) 224-3889
Email: claims@texasmutual.com

E-billing

Jopari Solutions, Inc.
Don St. Jacques, COO
1000 Burnett Ave. #130
Concord , CA 94520
(866) 269-0554
www.Jopari.com
don_stjacques@jopari.com
FEIN: 20-0787505

Medical and
pharmacy billing

Texas Mutual Insurance
Attn: Claim Services
P.O. Box 12029
Austin, Texas 78711-2029
Phone: (888) 53-CLAIM
(888-532-5246)
Fax: (512) 224-3889
Email:
claims@texasmutual.com

Preauthorization information

Texas Mutual Insurance
Attn: Claim Services
P.O. Box 12029
Austin, Texas 78711-2029
Phone: (888) 53-CLAIM
(888-532-5246)
Fax: (800) 852-1805
Email: claims@texasmutual.com

Network status of an injured employee's claim

If you need to check the network status of an injured employees claim, you may call (800) 859-5995 during regular business hours (8:00 a.m. to 5:00 p.m. Monday - Friday, excluding holidays).

Help with online services

If you need help using any Texas Mutual® online service, you may call (800) 859-5995 during regular business hours (8:00 a.m. to 5:00 p.m. Monday - Friday, excluding holidays). If our site is not functioning properly, and it is after hours, please call
(800) 859-5995 and select extension 2892 to report the system problem.

Complaints and Service Problems

If you have a complaint or a concern regarding any Texas Mutual® service or process, we want to hear from you. Click here for detailed information.

The page was last updated on April 12, 2006


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