September 27, 2023

Get to know our new e-Learning system

As a business owner, training your employees in a language they understand and ensuring retention are essential pieces of a strong safety program. To help you provide accessible and effective training, we’ve launched a new e-Learning system for Texas Mutual policyholders. The new system, which you can access through your Texas Mutual Online (TMO) account, offers hundreds of engaging safety courses and robust reporting features.

Through our partnership with SafetyNow, you can access the Bridge e-Learning application to:

• Organize your employees into groups to streamline assignments
• Assign safety, health and human resource courses in English and Spanish
• Arrange your favorite content into programs
• Create content specific to your company
• Track your employees’ learning activities
• And more!

Watch the video to see a preview of the new system.

Explore the links below for tips to make the most of this new resource.

• How to access the e-Learning system
• Navigating the system features
• Creating and organizing your employees’ profiles
• Creating content and assignments
• Viewing and downloading reports
• Additional safety resources
• Need help with the catalog?

How to access the e-Learning system

The Bridge e-Learning system is available exclusively for Texas Mutual policyholders. After logging in to your TMO account, follow these steps to navigate to e-Learning:

1. Select Safety in the top menu
2. Choose the e-Learning tab and select Explore e-Learning
3. You’ll be redirected to SafetyNow’s portal where you can select Manage e-Learning to enter the Bridge e-Learning system (you may need to allow pop-ups in your website browser)

If this is your first time logging in, it may take up to 15 minutes for the complete course catalog to load. In the meantime, you’ll be greeted with several how-to videos to help you get to know the system and learn about the navigation. You’ll also receive an email confirmation of your account creation from Bridge.

Navigating the system features

After accessing the e-Learning system through your TMO account, you’ll have administrative access for your company. You’ll notice four icons on the top-left side of your screen.

• LEARN provides you with the same view your employees have and allows you to take any courses or activities that you assigned yourself.
• ANALYTICS houses numerous reporting tools, including filter options to customize your view.
• AUTHOR is where you’ll assign and create courses, programs, surveys and other content.
• ADMIN allows you to access general settings and create user profiles and groups for your employees.

Creating and organizing your employees’ profiles

Users: You can follow the steps below to create learner profiles for your employees.

1. Select Admin
2. Expand the Users & Permissions section, then choose Manage Users
3. To add learner profiles manually, use the + New User button in the top right
4. To create logins for multiple learners at a time via spreadsheet, select Add via CSV

We recommend using the learner’s unique email address as their unique identifier.

Once created, you can change profile information by selecting the user’s name. To delete a user’s account, select the three dots to the right of their name.

Groups: The groups feature allows you to assign courses to multiple employees at once. To organize your learners into groups follow the steps below.

1. Select Admin
2. Expand the Users & Permissions section, then choose Manage Groups
3. Select + New Group in the top right
4. Choose whether to create a new group manually or create a smart group that will select employees based on your chosen profile filters

You can edit a group’s members and view assignments anytime by selecting the group name. To delete a group, select the three dots to the right of the group name.

Creating content and assignments

Within the Author section, you can choose from several types of content or create your own.

Courses: You can search for courses by keyword or apply a filter to present the list alphabetically or with the newest material first. If you’ve created content you want to share with your employees, you can either select Upload Course in the top right to upload a SCORM or PowerPoint file, or select + New Course to create your content within the system. 

Programs: With this tool you can combine multiple courses, live trainings and checkpoints into one assignment. Programs are helpful for creating a new employee orientation or other job-specific recurring trainings. We recommend that you identify the individual titles of your content first so that you can easily search for titles when creating your program.

Live Trainings: This feature allows you to track your live or virtual trainings to help keep all your training reports in one system.

Surveys: You have the ability to create and distribute anonymous surveys to your learners. You can choose from Likert style or free text questions. Gathering feedback can yield valuable information about how to improve your safety program.

Checkpoints: This another way of distributing content to your staff. You can create a text document within the system and incorporate videos, images and attached documents.

Journeys: Whereas programs deliver a package of content at once, journeys allow you to set multiple individual assignments based on a set schedule. You can combine courses, programs, live trainings and checkpoints into a journey. As with programs, we recommend that you identify the individual titles of your content first so that you can easily search for titles when creating your journey.

Assigning: For all types of content, you can manage assignments by selecting the name of the course, program or other activity. To change due dates, course certificate options and other features, select More Settings at the top. When you’re ready to create an assignment, select the Learners or Groups tab within the course and choose your profile or group name.

If your employees are interested in taking additional courses, they also have the option to assign themselves courses. Under their user profile, your employees can access the learning library to view the list of available courses.

Viewing and downloading reports

In the analytics page, you’ll find numerous charts, tables and filter options to help you stay on top of your company’s training progress. At the top of each page, you’ll find filter options to customize your reports. Select the three vertical dots in the top right to download your reports or even schedule email deliveries of reports to users outside of the e-Learning system.

If you used our legacy e-Learning system, you can access those reports in TMO by selecting Safety in the top menu and then selecting the e-Learning tab.

Additional safety resources

In addition to e-Learning, SafetyNow has provided two other resources that Texas Mutual policyholders can take advantage of.

• OSHA courses: Access 10 and 30-hour online OSHA Outreach courses for General Industry and Construction Industry at a discounted rate.
• Online videos: Access streaming safety videos through an expansive, updated video catalog.

To access these resources:

1. Log in to your TMO account
2. Select Safety in the top menu
3. Choose the e-Learning tab and select Explore e-Learning

Once you enter SafetyNow’s portal, you’ll see these additional safety resources below the e-Learning option.

Need help with the catalog?

In addition to the new e-Learning system, you have access to our dedicated safety team. Call 844-WORKSAFE (967-5723) or email safety@texasmutual.com if you need any support with the system or with your safety program.